Warranty and Customer Service | Manak Homes

Our Process

Over the years, we have established relations with many engineers, sub-contractors, suppliers, architects, and other industry experts whom we rely on. They never fail to carry out the works to their exact specifications and in meeting the standards set by us. These connections greatly help in saving money and time in any projects we run.

1

Initial Consultation

We start the custom home building process by meeting with our clients to understand their needs, preferences, and budget. We take the time to understand their vision and work closely with them to create a custom home design that meets their specific requirements.

2

Design and Planning

Once we have a clear understanding of our client's needs, we work with our team of architects and designers to create a detailed plan for the custom home. This includes everything from the layout, to the materials, to the finishes. We work closely with our clients to ensure that their vision is brought to life in the final design.

3

Building and Construction

Once the design and plans are complete, we move on to the building and construction phase. We use only the highest quality materials and employ the best craftsmen to ensure that our custom homes are built to the highest standards. We work closely with our clients throughout the construction process to ensure that their home is built exactly as they envisioned it.

4

Final Walkthrough and Handover

Once the custom home is complete, we conduct a final walkthrough with our clients to ensure that everything is to their satisfaction. We address any final touches or concerns before handing over the keys to our clients and welcoming them to their new custom home. We also provide a comprehensive warranty and after-sales service to ensure that our clients have peace of mind in their new home.

Please enter information below in regards to your warranty concern and we will get back to you as soon as possible.

Service & Warranty

Email: Service@manakhomes.com

We offer our coverage through Progressive Home Warranty Program. For a period of one year, labour and materials (such as baseboards, flooring, and fixtures) defects are covered. Heating, electrical, and plumbing distribution systems are covered for two years. The foundation water penetration is covered for five years. Structural aspects are covered for ten years. Some items may be excluded, Please check your warranty folder for more details.

WHAT IS NEW HOME WARRANTY? Home warranty is meant to cover defects, which typically means items that fail once you are in your home. It is very important that you understand your warranty early, before you need it. We recommend that you take the time to read your specific warranty policy in full to understand what is covered, understand what limitations and exclusions there are, and become familiar with your policies expiry dates. Home warranty is unique in the fact it has different coverages expiring at different times depending on when you take possession of your home.

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